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wong87 Privacy Policy For Your Account

Your account details, DANA and QRIS records are covered in one clear Privacy Policy, so you can see what we collect, why we use it and how to…

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REQUEST SUPPORT

Get Help With Privacy Requests

A privacy question should not be mixed with a wallet-status question. We give you a clear route through the account support area, where you can identify the relevant account step and attach…

Account access If you cannot reach your account, contact us through the account support path and include the phone or email linked to it. We use that detail to locate the correct record without asking you to send a full password or private wallet credential.
Wallet records For a DANA, OVO, GoPay or QRIS privacy question, include the payment date, status and receipt reference rather than a wallet password. Our support team can connect the request to the relevant cashier event and explain which records were used.
Change requests To request correction or removal, tell us which account detail is inaccurate and why you believe it should change. We may ask for a phone verification step before acting, so the request is linked to the right account.
DATA CONTROLS

Six Controls Behind Your Data

We handle privacy through practical account controls rather than broad promises. Our Privacy Policy covers the data created when you verify a phone, sign in from a mobile browser, open a live…

Collection

We collect account and contact details when you open an account, then record phone verification and sign-in events to connect the correct person with the correct access request. We do not need a wallet password to investigate a payment reference.

Cookies

Cookies and similar browser signals can remember a session, support language or keep a mobile browser connected to the right account step. You can manage browser settings, though changing them may affect sign-in continuity or policy access.

Device signals

A phone or desktop browser may provide device and network signals when you sign in. We use them to detect unusual account access and connect support requests, not to replace the phone verification step required before account access.

Account security

We limit account help to a verified request and avoid asking you to share a password. If a sign-in or wallet status looks unusual, support may ask for the account contact and a receipt reference before discussing the record.

Retention

We keep records only for the period needed for the purpose described in the Privacy Policy, such as account history, payment checks or dispute handling. Retention can also depend on legal duties and the status of a pending request.

Your requests

You can ask what account data we hold, request a correction or ask about removal through support. We explain any identity check, the scope of the request and any reason a record must remain where local law permits.

Privacy Policy Questions For Indonesia

These answers address the Privacy Policy searches we hear most often before an account is opened. They focus on the records created by login, phone verification, mobile browsing and local payment checks, including DANA, OVO, GoPay and QRIS. If your situation is different, use the account support path so we can connect your question to the right record.

The wong87 Privacy Policy covers account details, phone verification, sign-in events, device signals, cookies, payment references and support messages. It explains why we use each category, how long records may remain and how you can request access, correction or removal where local law permits.

Yes. The Privacy Policy covers the account-side records connected with DANA, OVO, GoPay and QRIS, such as a payment reference, status or receipt check. Each wallet provider may also have its own privacy terms, so we explain our role without claiming control over the provider's systems.

Phone verification helps connect account access and privacy requests to the right person. It can also help us investigate an unusual sign-in or a wallet-status question. We do not ask you to send a password, and any access decision depends on local law.

The Privacy Policy can cover browser type, device signals, network details and session events created when you sign in from a phone or desktop. We use these details for session continuity, account protection and support checks, while cookies can be managed through your browser settings.

Use the account support path and state whether you want access to a record or a correction. Include the account phone or email and describe the specific detail. We may complete a verification step before responding, so private records are not disclosed to the wrong person.

You can ask about deletion through support and identify the account records involved. We assess the request against the purpose and retention rules described in the Privacy Policy. Some records may need to remain for legal, payment or dispute reasons where local law permits.

Send the question through the account support route and mention Privacy Policy in your message. For a wallet matter, add the DANA, OVO, GoPay or QRIS reference and payment date. For an access matter, include the account contact used during phone verification.

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